Up to 20 Windows (Exterior Only; Excluding French Panes)
Privacy Policy
At Napa Valley Window Cleaners (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us for services.
Information We Collect
We may collect the following types of information to help us serve you better:
Personal Information
When you fill out a contact form, request an estimate, or communicate with us directly, you may provide details such as your name, phone number, email address, or service location.
Usage Information
We may collect data about how you interact with our website, such as your IP address, browser type, and pages visited. This helps us understand visitor behavior and improve our site's performance and content.
How We Use Your Information
We use the information we collect to:
Respond to inquiries and provide requested services.
Send confirmations, updates, or service-related communications.
Improve our website, services, and customer experience.
Comply with applicable laws and regulations.
We do not sell or share your personal information with third parties for marketing purposes.
We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes.
How We Protect Your Information
We take reasonable administrative, technical, and physical measures to safeguard your personal information from unauthorized access, alteration, disclosure, or misuse. Your privacy and trust are our top priorities.
Text Messaging (SMS) Program
If you provide your mobile number and agree to receive text messages from us — through a form on our website or verbally during a phone call — we may text you about your inquiry, estimates, appointment confirmations and reminders, and follow-ups related to your service.
Message frequency may vary.
Message and data rates may apply.
Opt out at any time by replying STOP to any message, or reply HELP for assistance.
Consenting to receive text messages is voluntary and is not a condition of purchasing any goods or services from us.
Your Choices
You have the right to:
Access or update your personal information.
Request deletion of your data.
Opt out of non-essential communications.
Consenting to receive text messages is voluntary and is not a condition of purchasing any goods or services from us.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Napa Valley Window Cleaners
Address: 3325 Jefferson St, Napa, CA 94558
Phone: (707) 396-6869
Email: [email protected]
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